FAQ

HomeFAQ
It is not mandatory to have technical skills to use our GPS device and online tracking software in the prevention and recovery of stolen belongings.
Is it possible to cancel my subscription at any time?

Your monthly subscription can be cancelled any time by emailing us at info@progps.co.uk.

However, you will have to provide your device’s IMEI number and the SIM card number you want to cancel.

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Can I use more than one device?

Yes. You can use multiple devices to access our online tracking services by adding these devices to an account. Besides, using multiple devices is a good option if you are using the software to manage teams and provide security.

How can I use my SMS credits?

You can use optional SMS credits to receive SMS alerts from ProGPS on your mobile phone. These alerts may include events such as Movement, Charging, Power, Low battery, Shake, and SOS. You can also use the SMS credits to change GPS tracker settings through the “send command” option

What is the best location to place the tracker to have optimal accuracy on location?

Please view our guide for more information on where to position the GPS tracker in your vehicle.

Must I configure the tracker or the software to initiate ProGPS tracking?

No. our tech team has already done the configuring. We ship pre-configured GPS trackers, which are ready to be used on ProGPS.

I there a maximum number of email alerts I can receive?

There is a monthly allowance of 150 email alerts on each ProGPS.